Effective date: 2023-10-01
At Florence Plumbing Fix, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us.
Information We Collect
We collect information that you provide to us directly, such as your name, phone number, email address, and any other details you share when contacting us.
We may also collect information automatically through your use of our website, including your IP address and browsing behavior.
How We Use Information
We use the information we collect to provide our leak detection services, respond to your inquiries, and improve our website and services.
Your information may also be used for marketing purposes, but only if you have opted in to receive such communications.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience and analyze website traffic.
You can manage cookie preferences through your browser settings.
Analytics and Third-Party Tools
We may use third-party analytics tools to track user behavior on our website to improve our services.
These tools may collect information such as pages visited, time spent on the site, and referral sources.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties.
We may share your information with trusted service providers who assist us in operating our website and conducting our business, under strict confidentiality agreements.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected.
When your information is no longer needed, we will securely delete or anonymize it.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
User Rights
You have the right to access, correct, or delete your personal information at any time.
If you wish to exercise any of these rights, please contact us using the information below.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
Your continued use of our services after changes indicates your acceptance of the updated policy.